Case Studies
A history of offshoring success
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E-book Content Provider
An E-book content provider needed to reduce cataloguing costs of front-list titles for e-book content that they delivered to university libraries around the world. These libraries required the client to provide accurately catalogued front-list titles. Existing paid services were inaccurate and expensive.
By working with librarians from the Philippines we were able to help:
- Develop an interface that enabled them catalogue 100% of our new content
- Our offshore solution reduced costs to 30% of the cost of existing paid services
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Computer-aided design (CAD)
An Australian mid-sized steel manufacturer needed to cut Computer-aided design (CAD) costs. In-house Computer-aided design (CAD) costs were becoming too expensive to manage.
We worked with their technical team to:
- Provide offshore Computer-Aided Design (CAD) operators to assist in the creation of steel processing design
- Reduce costs to 25% of Australian CAD operator costs, with equivalent levels of quality.
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Newspaper Publishing
A newspaper company operating in the Melbourne and Geelong region sought to expand operations while optimizing costs.
We worked with management to:
- Utilise offshore graphic designers, web developers and content developers embedded into the company operations at a fraction of the cost of in-house staff.
- Minimise cost of operations by 60% – while retaining Australian-quality output
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Order Processing
A flooring solutions provider for large property management companies in California needed to improve its order processing system to reduce costs and pass on the benefit to its customers.The client used a remote desktop platform for information sharing and retrieval. This posed challenges on the speed and connectivity.
We worked with an offshore provider to:
- Transition to a cloud computing environment to take care of slow connectivity issues
- Employ an experienced offshore team possessing skills and knowledge of order processing methods and techniques
- Realise cost savings to the tune of 60%, with increased quality of service from the cloud computing platform
